City governments, real-estate agencies, event planners, tour operators, influencers, schools, construction companies, NGOs, you name it! Auglinn isn't just for organizations and professionals; it's also perfect for individual users who want to enhance their personal projects and experiences: Travel Enthusiasts: Create and share personalized travel maps, discover hidden gems, and leave virtual notes for fellow travelers. Ideal for documenting adventures and sharing tips. 🌍✈️ Architecture and Urban Planning Department Students: Organize study notes, create interactive learning maps, and collaborate on group projects. Great for enhancing study routines and group work. 📚📝 Hobbyists: Map out cycling routes, walking routes, bird-watching spots, or favorite fishing locations. Perfect for sharing hobby-related information with like-minded individuals. 🥾🐦🎣 Family and friends: Plan and document trips, share memories, coordinate meet-ups, and organize activities. 👨‍👩‍👧‍👦📅👫🎉 Artists & Creatives: Map out inspiration spots and share your work with others. 🎨📸 History Buffs: Create historical maps, document significant events, and share findings with others interested in history. 🏛️📜 Anyone Looking to Take Location-Based Personal Notes: Keep track of their thoughts, reminders, or important information tied to specific locations. 📍🗒️ Memory Collectors with Loved Ones: Capture special moments with their partner or cherished ones by creating a personalized memory map. 💖🌍 Community Builders: Share your positive and negative experiences through location-based notes, helping to keep your community informed. 📍👥🌟 Gastronomy Aficionados: Discover and share your favorite restaurants, street food spots, and gourmet locations to meet other food enthusiasts. 🍔🍣 Photographers: Map out the best landscapes and hidden spots for photography to create your private shooting map, or publish your map publicly to inspire other photography enthusiasts. 📸🌄 Event Seekers: Find out the best concerts, music festivals, and events around you. 🎵🎤 People Looking to Ask Questions to Anyone Nearby: Reach out to anyone in a specific area. Whether it's for advice, recommendations, or information, your questions can be answered by anyone passing through or present in that location. 🗺️❓👥 In short, Auglinn is for anyone who wants to leave their traces on the world, connect with people in the community, and make a positive impact by engaging with the environment around them. 🌟🌐

Auglinn stands out by focusing on: Creating notes and maps that are visible outdoors with AR Making your maps discoverable and allowing you to discover maps of other people tailored to your interests Fostering community engagement through interactive notes and maps Offering an easy-to-use interface with features like creating maps via "drag-and-drop photos" Unlike traditional mapping tools, Auglinn provides a dynamic and interactive mapping experience, perfect for creating a more engaging and collaborative environment. 🌍✨

The Auglinn app is designed for mobile use, focusing on discovery of notes and maps (spaces) and outdoor activities. Auglinn Skyview is our web-based tool for PC and Mac, allowing users to drop notes and create maps remotely. It also enables users to view notes and engage with content directly from their desktops. While the Auglinn app and Auglinn Skyview complement each other, we recommend using both for the best experience. If you consider yourself a 'creator,' Skyview will likely be your go-to tool. If you're more of an 'explorer,' the Auglinn app will be indispensable. Signing up on one platform means you don't need to sign up again on the other; your account works seamlessly across both. Below are the key differences between the features of each platform:

Nope, not at all! 😊 You don’t need any technical mapping skills or experience to use Auglinn. It’s designed to be user-friendly and accessible for everyone!

You cannot follow individual users. However, from the Auglinn app, you can follow spaces (maps) of other people, and explore a person's profile to discover the Spaces they've created or are following. Auglinn operates as a 'Space-centric' app, focusing on connecting users through maps, shared interests and themes. We prioritize Spaces to foster a community-driven experience.

To subscribe to a new plan on Auglinn Skyview, first, you need to sign up (via app.auglinn.com). Then, you can either click 'Upgrade' at the top of the screen, or you can follow these steps: Log in to Auglinn Skyview (app.auglinn.com) Click on the avatar with your name in the top-right corner of the Auglinn Skyview page (app.auglinn.com), then select 'Subscription'. Choose the plan that suits your needs and follow the prompts to subscribe. If you encounter any issues while subscribing to a new plan, you can visit the troubleshooting section for recommendations or contact support.

Yes, the Free plan (Auglinn Skyview Basic) is truly free forever, with no hidden charges. Enjoy all the basic features without any cost! 🎉🆓

You can use any credit card that works with Stripe, including Visa, Mastercard, and American Express. Our system runs on Stripe, ensuring a seamless and secure transaction. You can check their security measures at https://stripe.com/docs/security

Yes, you can! Opting for annual billing gives you up to a 30% discount. Check our pricing table and see the differences when you choose 'yearly' vs. 'monthly. 💰📅

Absolutely! Auglinn is committed to supporting those making a positive impact. We offer special discount pricing for qualified non-profits and educational institutions. Let's chat to see how we can assist you! 🌟📚 Reach us from 'Contact' on www.auglinn.com.

No, we don’t store your credit card information. Your payment details are securely handled by our payment provider, Stripe. We never see or store your credit card details. If you want to remove your credit card information from Stripe, you can check: https://support.stripe.com/ You can check their security measures at https://stripe.com/docs/security 🔐🛡️

We use Stripe for payments and do not store your credit card information. As a result, there's no need to remove your credit card details from our system. For more information, you can review Stripe's security measures. If you want to remove your credit card information from Stripe, you can check: https://support.stripe.com/ You can check their security measures at https://stripe.com/docs/security 🔐🛡

Yes, you can cancel anytime. The cancellation will take effect at the end of your billing period. Here is how: Log in to Auglinn Skyview (app.auglinn.com) Click on the avatar with your name in the top-right corner of the Auglinn Skyview page (app.auglinn.com), then select 'Subscription'. Click 'Manage Billing' and that will navigate you to Stripe Server. You can check your current plan’s payment details and cancel your subscription, from Stripe. No refunds are provided, but you will retain access to all features of your current plan until the period ends. If you still need assistance, please contact us via email at info@auglinn.com.

Yes, after canceling your paid subscription, you’ll retain access to all features of your current plan until the end of your current billing period. After that, your access will be limited to the features available in the free plan (Auglinn Skyview Basic). If you have any questions, feel free to reach out to us at info@auglinn.com. 😊

Yes, you can upgrade your plan anytime you want. To upgrade to a new plan on Auglinn Skyview, you can follow these steps: Log in to Auglinn Skyview (app.auglinn.com) Click on the avatar with your name in the top-right corner of the Auglinn Skyview page (app.auglinn.com), then select 'Subscription'. Choose the plan that suits your needs and follow the prompts to subscribe. Or, click on "Upgrade" on the top menu of Auglinn Skyview. That's it! Once your payment information is processed, you will be presented with a success page. Your plan has been updated, and the change will be completed.

The new plan takes effect immediately upon upgrading, giving you instant access to all the new features. Your item quota will be increased to the quota of the new plan, and your previously used amount will remain the same. For example, if you were using the 'Skyview Light' which allows you to add 250 items every month, and let's say you had already used 180 of that, and you upgraded to the 'Skyview Pro' which allows 1,500 items, your current subscription quota will be increased to 1,500 items. However, you can only add 1,320 items more until the end of the month.

Upgrading or downgrading a subscription can result in prorated charges. We apply Stripe's proration rules: For example, if you purchased the 'Skyview Pro' plan for $49 per month and then upgraded to the 'Skyview Premium' plan for $139 per month after 15 days, you would be billed $24.50 for the 15 days of 'Skyview Pro' usage and $70.50 for the remaining 15 days of 'Skyview Premium' usage. This totals $95, and after subtracting the $49 you originally paid for 'Skyview Pro,' your extra payment would be $46. For more information about Stripe's proration rules, please check https://docs.stripe.com/billing/subscriptions/prorations#preview-proration.

Yes, you can downgrade your subscription anytime. The downgrade will take effect at the end of your current billing period, and you won’t be billed for the higher tier in the following periods. To downgrade on Auglinn Skyview, you can follow these steps: Select the avatar in the top-right corner of your Auglinn Skyview dashboard, then select 'Subscription'. Choose the plan that suits your needs and follow the prompts to subscribe. No refunds are provided, but you will retain access to all features of your current plan until the period ends. If you need assistance with refunds, please contact us via email at info@auglinn.com.

Good news! 😊 When you add new members, there's no extra billing. Your organization can include as many accounts as your plan allows. All accounts will be sharing the same package and quota.

All Auglinn billing is charged in United States Dollars (USD). As Auglinn is a US based company, and a global facing service, we have selected USD as the currency for all Auglinn fees for all of our customers.

By default, invoice receipts are sent to your organization's primary email. If you'd like to change where receipts are sent, you can send a request to info@auglinn.com, and a member of our team will be able to assist in adding a separate email address contact for billing purposes.

You can add more people to your organization by following these steps: Log in to Auglinn Skyview (app.auglinn.com) Click on the avatar with your name in the top-right corner of the Auglinn Skyview page (app.auglinn.com), then select 'Profile'. Click on "Add people to your organization" button. Please note that you will only see this button if you are the owner of an organization.

A space in Auglinn is a living map created by users based on their interests. It's a collection of notes and questions (and other items in the future) related to a specific theme or topic that is waiting to be explored. Spaces essentially allow users to carve out a virtual niche tailored to their preferences and interests. Or, they can be used just as a normal map. Once you create boxes, you can post them to any space to which you have access.

To create your space from Auglinn app, simply navigate to the "Search Spaces" filter on the map screen, click on "+ Create New Space," or while creating a new box, select "Post to" and then click "+ Create New Space." Select a name for your space, configure the privacy settings (public, view-only, or private), and begin adding notes to shape your distinct world! To create your space from Auglinn Skyview (web), click on +Create and see the top-left of the screen, where you will find +Create New Space.

Spaces can be set to: 1) Public: Visible to everyone. 2) View-only: Others can view boxes but cannot add boxes (unless they are given access). 3) Private: Others can neither view nor add boxes (unless they are given access). The boxes in the private spaces will not be visible to anyone unless the admin(s) of that space provide someone with access or the password. Note that putting a box into a public space does not guarantee the visibility of that particular box to everyone in the home page. Several algorithms work on which boxes to show each people on the homepage.

Placing a box in a public space doesn't automatically ensure its visibility in the home page. Other users can see your boxes if: They actively search for the space where your box is located (via 'Search Spaces' on the map screen in the app). Your box is deemed relevant to them. They zoom in on the map. Relevance is determined by Auglinn's algorithms, which consider user interests, space-specific interests, and the box's engagement history with previous users. In Auglinn Skyview, only people who are admins of your space can view your box.

In the Auglinn app, you can explore spaces by clicking the 'Discover' button on the right side of the homepage or by navigating to the 'Search Space' section in the search bar on the map screen. The spaces you see will be based on the interests you selected earlier. To update your interests, click "+Add interests" at the top-right. The spaces in the discover section will automatically update to reflect your new interests. In Auglinn Skyview, discovery is random. To explore spaces randomly, simply click on the 'Random Maps' button.

Yes, you can contribute to Public Spaces by dropping notes or questions. View-only spaces and private spaces may require access by the admins of that space for contributions.

You can easily adjust the privacy settings of your space in Auglinn Skyview. Here’s how: Navigate to the 'Spaces' section on the Skyview main page. Find the space whose privacy settings you want to change. In the last row of the space listing, locate the 'Privacy' column. Click on it to edit and set the privacy level according to your preferences. This lets you control who can view or interact with your space.

There is no limit to the number of spaces you can create; feel free to create as many spaces as you like! 🌍 However, there is a quota for the number of items (e.g. notes) you can leave remotely (from Auglinn Skyview), which depends on the plan you are using. Of course, you can continue adding items using Auglinn's mobile app. There is no limit on the number of items that can be created using Auglinn's mobile app.

Yes, absolutely! Start by creating a map on Auglinn Skyview, then add additional notes directly from the Auglinn app on your mobile phone while you’re on-site. 🌐📱

Definitely! You can create a map using the Auglinn app and seamlessly continue adding items from Auglinn Skyview. 💻

Absolutely! Sharing maps is easy. Here’s how: From Auglinn Skyview on the web: Open the 'Spaces' page in your Auglinn Skyview account. Click on the space you want to share. A new tab will open with the map of your space. Copy the URL for your space and share it with others. From the Auglinn mobile app: Tap on the space you want to share. At the bottom of the space page, click the 'Share this space' button to get the link. Keep in mind that you can engage with the items on the maps only through the Auglinn mobile app. From the web (Skyview), the only engagement option available is writing comments remotely, which requires an Auglinn Skyview Premium plan.

If your plan is Skyview Light or above, yes! 📤 To export data, go to the "My World" page, select the relevant space or spaces, and then click the "Export" button in the top right corner of the window where the notes are listed.

Absolutely! 📥 You can import data to Auglinn Skyview by ensuring your data is in the correct format. We have 3 options for import: Importing from photos - just drag and drop photos that are taken by a smartphone Copying & pasting from Excel Importing from Excel Click on the "Import" button at the top of the "Create" page (inside the "Add items" section). You can check the sample tables for notes, questions, and event boxes to make sure your data matches the required format. From the same window, you can upload your files.

No, you can't. 😕That's why, you should be careful when you choose the space of your item(s). The only way to change the space is to delete the item and re-drop it.

On the Auglinn app, you can find virtual boxes by opening the map. The map will display the locations of virtual boxes around you. Simply click on a box on the map to view the details. You can like, dislike, or write a comment if you wish. To respond to questions, make sure you are within 35 meters of the box in the real world. This condition ensures that only those who have actually visited the location can respond, preventing random remote users from participating. On the web (Auglinn Skyview), you can view virtual boxes in spaces where you are a space admin by clicking on 'My World'.

Yes! Once you have placed a virtual box, you can delete it via Auglinn app, by clicking on the "Delete" button, which appears when you click on your virtual item in the AR screen. You also delete your boxes from your profile. On the web (Auglinn Skyview), simply go to My World and click to "My Boxes". Then, click on the box that you would like to delete.

No, you can't, unless your plan is Auglinn Skyview Premium. 😕 That's why, you should be careful when you type the content of your item(s). The only way to change the content is to delete the item and re-drop it.

After the designated time you set for your box is over, your box will automatically disappear from the public (or view-only) spaces where it was initially located. Nevertheless, you'll still have access to it, visible exclusively to you. To view all your boxes on the Auglinn app, click on your profile and select the 'Boxes' tab. On Auglinn Skyview, go to 'My World' and select 'My Boxes.

If you come across any inappropriate content or behavior in the app, please report it immediately using the "Report" option that appears when you click "...". Our team will review the report and take appropriate action.

Yes! Boxes that are dropped by other users are visible on the map as long as they are posted to public spaces, view-only spaces or private spaces to which you have access. Once you click on each box, you can view who created that box, the content of the box, and when it was created. In Auglinn Skyview, you can see the boxes of others only if they are dropped into a space where you are an admin.

You can easily track your remaining item quota in the top right corner of the Auglinn Skyview page. 📊 There, you'll see how many items you've dropped that month and your monthly item quota. Please note that there is no limit on the number of items you can create using the Auglinn mobile app. The item count and quota displayed only apply to items dropped remotely via Auglinn Skyview and reflect your Skyview item balance.

Yes. Each month, your item balance will reset, and new items will be added according to your plan. Unused items from the previous month will not carry over to the next month.

No worries! 😌 You can easily upgrade to a higher plan to increase your item quota and keep adding more notes and questions to your spaces. Or you can continue adding items using Auglinn's mobile app. Keep in mind that there is no limit on the number of items that can be created using Auglinn's mobile app.

If you forgot the space password, no worries! Here’s how you can reset it: From the Auglinn app: Go to the space page and click on 'Settings and more.' Then, click 'Manage' at the top-right of the screen. Next, click on 'Space Privacy' to change the space password. From Auglinn Skyview: Log in, click on 'Spaces,' and then click on the key icon next to the space you want to manage. Keep in mind that changing a space password does not affect people who already have access. If you want to remove someone's access to a space, go to your space page, click on 'Settings and more,' and then click 'Remove' next to the person whose access you want to revoke.

If you come across any inappropriate content or behavior in the app, please report it immediately using the "Report" option that appears when you click "...". Our team will review the report and take appropriate action.

Sorry to hear that!😟 If you notice a virtual box appearing in the wrong place (or not appearing at all), click the black Refresh🔄 button (3-4 times) in the AR view screen, and try moving a few meters in any direction. The GPS will recalibrate, and the box should appear in the correct location. If the same issue repeats, please contact us through Help (?) button on your profile, and we can happily assist you!😉

If you encounter any technical issues in the app, click on "?" on the top-right of the main page, and then click on "Give us feedback" under "Contact". You can describe the problem you are facing, and our support team will reach out if you need assistance.

Sorry to hear that! 😟If your position on the map is incorrect, ensure that you have enabled location services for Auglinn. Check your device's location settings, your location access for Auglinn and GPS settings, and make sure you have a stable internet connection. If you have recently opened the app, please wait for 10-20 seconds as the GPS position can be fixed meanwhile. Then, click the black Refresh 🔄button in the AR view 3-4 times. It should fix the issue. If the same issue repeats, please contact us through Help (?) button on your profile, and we can happily assist you!😉

Sorry to hear that! 😟First of all, ensure that you have enabled location services for Auglinn. Check your device's GPS settings and make sure you have a stable internet connection. Then, open the map and see if there are any virtual boxes around you. If no boxes, then check if there is any filter that you selected earlier. If there is no filter selected, then try exploring different areas in your city. Virtual boxes are often placed in crowded or interesting locations. If you see boxes in the map and if you have recently opened the app, wait for 10-20 seconds as the GPS position can be fixed meanwhile. Then, click the Refresh 🔄button in the AR view 3-4 times. It should fix the issue. If the same issue repeats, please contact us through Help (?) button on your profile, and we can happily assist you!😉

If you make a mistake while typing the space description, don't worry! You can always edit it from the space page. However, if you make a mistake while typing the content of a box, it cannot be edited later. You’ll need to delete the incorrect box and re-upload it. The content editing feature is available only for Auglinn Skyview Premium subscribers.

You can change your username and password by going to the Profile on the map screen of the app.

Yes, you need to create an account to fully access Auglinn's features. However, if you just want to explore, you can download the app and preview the features and nearby boxes to see the content available in Auglinn without signing up.

Yes, you can use Auglinn on multiple devices with the same account. Simply log in with your account on each device. However, keep in mind that Auglinn cannot be used on tablets.

Currently, you cannot follow individual users. However, you can explore a person's profile to discover the Spaces they've created or are following. Auglinn operates as a "Space-centric" app, focusing on connecting users through shared interests and themes. We prioritize Spaces to foster a community-driven experience. While we don't offer individual user following at the moment, who knows, following people might be in the cards for the future. Stay tuned! 🚀

If you need to reset your password, click on "Forgot Password" on the login screen and follow the instructions sent to your registered email.

Your data is securely stored in our servers and cloud-based infrastructure.

Auglinn uses your location data to display virtual boxes and relevant information based on your real-world surroundings. Auglinn does not share your identifiable location data with 3rd parties other than the analytics tools that help Auglinn understand you better and provide you with better services.

Yes, we prioritize user privacy and data security. We follow strict protocols to protect your personal information.🔒For more information, you can visit https://www.auglinn.com/privacynotice.

Yes, we prioritize user privacy and data security by following industry-standard security protocols. 🔒 We follow strict protocols to protect your personal information. Your data is securely stored using Amazon Data Warehouse, ensuring high levels of protection and compliance with privacy standards. Auglinn does not share your identifiable location data with third parties. 🔒 For more information, you can visit our https://www.auglinn.com/privacynotice.